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How to Build a Practical Staff Training Plan for Your Care Service

Published: 2 September 2026

Posted in: Health & Social Care

A clear staff training plan helps care providers stay organised, support compliance and make sure staff have the knowledge they need to deliver safe, confident care.

Whether you manage a care home, nursing home, domiciliary care agency, crisis care team or community care service, training should not be left until the last minute. A practical plan helps you manage new starters, refresher dates, role-specific training, specialist care needs and evidence for audits or inspections.

TJS Solutions supports health and social care providers across Lancashire, Greater Manchester, West Yorkshire and the wider North West with workplace and group training options.

Start with mandatory and statutory training

The first step is to identify the training your staff need for their roles and setting. This may include moving and handling, medication, safeguarding, fire safety, infection prevention, Basic Life Support, health and safety and other essential areas.

Some training may be required by your organisation, commissioners, insurers, regulators or internal policies. Other training may be strongly recommended based on the needs of the people you support.

Map training to staff roles and care needs

Not every staff member will need exactly the same training. Care assistants, senior carers, nurses, support workers, managers and community staff may each have different responsibilities.

A good staff training plan should match training to role, risk and service user needs. For example, staff supporting people with epilepsy may require epilepsy management and Buccal Midazolam training. Teams supporting individuals with stomas or catheters may need specialist care training. Staff supporting people living with dementia should receive dementia awareness training.

Plan refreshers across the year

Care providers often run into problems when multiple training renewals expire at the same time. Planning refreshers across the year helps avoid pressure, missed deadlines and last-minute bookings.

A training calendar can help managers spread courses across quieter periods and ensure staff remain up to date. It also allows time for new starters, absences and additional sessions if needed.

Include specialist training

Specialist training should reflect the people your service supports. This may include dementia awareness, Mental Capacity Act and DoLS, end of life care, stoma and catheter care, epilepsy management, emergency oxygen or infection prevention.

Including these courses in your wider plan helps ensure staff are not only compliant, but genuinely prepared for the needs they encounter.

Train new starters consistently

New starters should receive clear induction training before taking on key responsibilities. This helps protect service users and gives new staff confidence from the beginning.

A consistent induction programme may include moving and handling, safeguarding, infection prevention, fire safety, medication awareness and role-specific training.

Keep records for compliance and quality assurance

Training records should be clear, accurate and easy to review. Managers should know who has completed each course, when refresher training is due and whether any staff require additional support.

Good records support compliance, inspections, supervision and quality assurance.

How TJS Solutions can help

TJS Solutions provides group and workplace training for health and social care teams across Lancashire, Greater Manchester, West Yorkshire, Merseyside, Cheshire and the wider North West.

Courses can be delivered as regulated or non-regulated training depending on your team’s needs, setting and preference. Whether you need one course or a wider staff training plan, TJS Solutions can help you organise practical training that supports safer care.


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